Fred is the future of relationship between companies and consumers and the future of commercial transactions. Why?
Because text is the interface of the future. Because most human interactions with businesses are not necessary and can be automated or accomplished through a chat app or service, due to repetitive patterns. Because messaging applications enable all brands and companies important to the consumers in one place, where they invest most of their smartphone time. Because newer generations prefer text communication over everything else, and not only that, human interactions can be awkward for many people, specially millenials.
Everything in a conversation. Everything goes through Fred.
Fred is a chat platform.
Fred is a micro-applications and micro-services platform embedded into chats.
Fred is a build it yourself chatbot platform, with limitless applications.
Fred is a text center, the call center 2.0.
Fred is a payment and documents platform.
And you can have all of them a single conversation. Fred’s mission is to provide any kind of customer — company — brand relationship in a single platform. The platform of the platforms. The beginning of the end of most apps and sites. But mostly important, the beginning of the transition of the call center era to the text center era.
- Honesty and integrity are essential in all our relationships and will never be compromised.
- We are results oriented – not political.
- We are team players – no “egos”.
A confrontational style is not appropriate. We value loyalty – to FRED and our colleagues.
- We are hard working.
- We always look at new opportunities.
- We are entrepreneurial. We encourage autonomy and self learning. We encourage risk taking. It is all right to fail but we should learn from our mistakes.
- We believe in having fun – at work!